Privacy Policy

Our Commitment

Wander Without Maps respects your privacy. This Privacy Policy explains what personal information we collect when you use wanderwithoutmaps.com or contact us by phone, WhatsApp, email or in person, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information We Collect

Information you give us

• Name, phone number, WhatsApp number and email address.
• Travel details such as destination, dates, number of travellers, ages, preferences and special requests.
• Identity and travel documents (for example Aadhaar, passport or visa copies) where required for hotel check-ins, permits or visa processing.
• Payment information. Card and UPI payments are processed by secure third-party payment gateways; we do not store your full card details.

Information collected automatically

• Device and browser information, IP address and pages visited on our website.
• Cookies and similar technologies used to remember your preferences and understand how visitors use our site.

How We Use Your Information

• To prepare quotations, plan itineraries and confirm bookings.
• To book hotels, transport, activities, permits and visas on your behalf.
• To communicate with you before, during and after your trip, including 24x7 on-trip support.
• To process payments and refunds.
• To send offers, travel tips and newsletters, only where you have agreed to receive them.
• To improve our website, services and customer experience.
• To meet legal, tax and regulatory obligations.

Sharing Your Information

We do not sell your personal information. We share it only as needed to deliver your trip or run our business, including with:

• Hotels, drivers in our cab network, airlines, ferry operators, activity providers and local guides.
• Visa and permit authorities, where applicable.
• Payment gateways and banks.
• Technology providers who host our website and help us communicate with you, under confidentiality obligations.
• Government or law enforcement agencies when required by law.

Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse, including secure (HTTPS) connections and restricted internal access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information for as long as needed to provide our services, resolve disputes and comply with legal and accounting requirements. Copies of identity documents are deleted once they are no longer required for your booking.

Cookies

You can control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information.
• You may unsubscribe from marketing emails at any time using the link in the email, or ask us to stop sending WhatsApp promotions.

Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

For any privacy-related questions or requests, email info@wanderwithoutmaps.com, call +91 91 123 456789, or write to us at 2nd Floor, Wanderer's Hub, Sector 18, Noida, Uttar Pradesh 201301, India.